Lifetime Warranty and Our Customer Care Plan

We always aim to exceed customer expectations and have delighted in doing so over the years. We have the philosophy of quality and a commitment to excellence.
Our artisans work to precision so that every item is crafted to the highest standard. This means that, outside the normal wear and tear of products, we give a lifetime warranty on all jewellery made by us.

This warranty is backed by our Customer Care Plan

  • Lifetime of free cleaning, polishing, and checking on all jewellery purchased from us. (No appointment necessary, come into our showroom to take advantage of this service).
  • One complimentary ring sizing (valid for 12 months from date of purchase)
  • Free annual claw checking and quote if any repairs are needed